14, July, 2007

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Welcome to 2Checkout!

Why is 2CO on my credit card statement?

Who is 2Checkout (2CO.com)?

2Checkout Inc. (2CO) is a reseller for thousands of online businesses. If you have a 2CO or 2Checkout charge on your statement, it is very likely that you or someone in your household placed an online order with one of our contracted suppliers. Go Shopping Now

Employment Opportunites

What is 2Checkout (2CO.com) billing me for?

If you have a 2CO charge on your statement, please look up your order here to verify your purchase or report a problem:

  • I do not recognize a charge on my bank statement.
  • I know my order number and wish to report a problem.
  • I don’t know my order number and wish to report a problem.

Look Up Order

Want to Speak to a Service Representative?

If you wish to speak to a representative, call our Customer Service Support Center toll-free at 1-877-294-0273.

  • Direct: 1–614–921–2450
  • International: +1 1–614–921–2450
  • US and Canada Toll Free: 1–877–294–0273
  • UK and Northern Ireland: 0871–871–8283

Have You Reported a Problem that was NOT Resolved?

If you previously reported a problem concerning a purchase, please submit a support ticket to have the 2Checkout customer service staff intercede.

Payoneer and 2Checkout.com

July 11th, 2007, by: geno

The time is here! I know that you have all been waiting patiently, and now all of your questions can be answered. I think that you will find that using Payoneer is a lot easier than you thought it would be. Today is July 11th and Payoneer has been added as a payment method. As soon as payments have finished running, the wizard will be unlocked and you will be able to sign up with Payoneer.

All you have to do is go into the banking wizard. The first two pages will be the regular information that you are already familiar with, on the third page you will have the option to sign up with Payoneer. Once you have signed up with Payoneer, you will be redirected to the 2Checkout.com wizard where you will have to click on the button that says that you wish to be paid using the Payoneer card. You do not have to do this right away; you can continue being paid by a prior method until you have received your card. This card is available to all vendors worldwide!

This is a new and exciting option, and 2Checkout.com along with Payoneer are very happy to be able to offer this option to you.

Posted in E-Commerce & 2Checkout Blog & Featured & Payment Options

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Common Error Codes

July 10th, 2007, by: cliff

In the world of online payments, you may encounter the occassional error code. Some, like common browser errors and 2CO specific errors have their solutions documented (see below), while others receive little explanation. To help remedy this situation, we’ll be providing information about some of the errors you may receive if you’re a customer making purchases or a supplier testing the transaction process.

We’ll start with some of the more common processing errors:
Continue reading…

Posted in 2Checkout Blog & Featured & Tech Support

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Featured Supplier

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Getting Started

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2Checkout Wants Your Feedback

July 6th, 2007, by: cliff

As new blog posts are added, older posts roll off the homepage*, but we still want to hear from you!

Here’s a roundup of recent blog discussions and forum threads where 2CO is asking for your feedback:

If you want to get really involved, 2Checkout is still hiring! (all openings)

*As always, an extended list of all blog posts can be found in the 2Checkout Blog category.

Posted in 2Checkout Blog & Newest

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Failure Trends in Disk Drives

July 6th, 2007, by: warner

Google has recently published a 5-year study on hard disk failure. The conclusions are interesting, as they do not correlate directly to what has been believed to be the primary factors in disk failure.

As quoted from the report, “One of our key findings has been the lack of a consistent pattern of higher failure rates for higher temperature drives or for those drives at higher utilization levels. Such correlations have been repeatedly highlighted by previous studies, but we are unable to confirm them by observing our population.”

Read the study. (PDF)

Source: Google Labs Research Publications

Posted in 2Checkout Blog & Newest

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MIT OpenCourseware

July 3rd, 2007, by: julie

There is an excellent internet resource that you may be interested in checking out. MIT opened the materials for all of their courses online, allowing anyone in the world to access them. While MIT is famous for their technical curriculum, they also house the Sloan School of Management which has many courses that you, as business people, may be interested in.

Among other subjects, OCW courses include:

Posted in E-Commerce & 2Checkout Blog & Newest

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Payment Information

July 2nd, 2007, by: cliff

Did you know that 2Checkout.com offers a wealth (no pun intended) of information about how to receive payments?

There are several articles in the Payment Inquiries category and it’s subcategories. Some highlights include:

As always, if you ever have a question about a specific payment, please open a support ticket or give us a call and we’ll be happy to help.

Posted in E-Commerce & 2Checkout Blog & Newest

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Affiliate Signup Program Update

June 27th, 2007, by: wes

2Checkout has updated it’s Affiliate Signup Program

The 2Checkout Affiliate Signup Program is our way of rewarding suppliers with compensation for referring others to use our service. Here are some of the highlights:

  • Suppliers now earn $11.00 for each new supplier they refer.
  • Suppliers now have access to an affiliate reporting system which allows them to track their affiliate signup sales. This report can be found in the vendor reporting section of your 2CO Admin Area.
  • A column has been added to the payment section of your 2CO Admin Area (’Aff Comm’). This column details money paid to you by 2Checkout for affiliate signup sales.

If you already have a supplier account, using the affiliate signup program is as easy as adding one link to your website (replace ‘XXXXXX’ with your vendor account number):

https://www.2checkout.com/2co/signup?aff_id=XXXXXX

After the account is active for 60 days you will receive payment for referring a supplier to start selling with us.

This is just the start of our new affiliate program revamp. Please keep sharing your ideas and recommendations as we continue to add to and improve this program.

Related blog post: 2CO’s New Affiliate Program
Related forum thread: Possible Integrated Affiliate Network?

Posted in E-Commerce & 2Checkout Blog & Affiliate Programs & Newest

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PCI Compliance

June 25th, 2007, by: chuck

2CO meets PCI requirements so you don’t have to!

When considering the best way to sell your products over the internet, one of the most important aspects to look at is the security of customer data. Credit card companies require all merchants to follow extensive security guidelines, called the PCI DSS, which describe every aspect of how the customer’s information is handled. Meeting the requirements set forth in the PCI DSS can be an expensive and time consuming endeavor. 2Checkout takes on the responsibilities of PCI DSS compliance for our suppliers, saving you time and money.

Continue reading…

Posted in E-Commerce & 2Checkout Blog & Newest

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The 2Checkout Payoneer card!

June 21st, 2007, by: geno

Suppliers can now be paid directly to a 2Checkout Payoneer MasterCard!

2Checkout.com is introducing a new way for our vendors all over the world to receive their weekly payment. As of July 11, 2007, you will be able to register for your own Payoneer MasterCard, and receive your 2Checkout payments directly on the card.

By choosing to be paid by the 2Checkout Payoneer MasterCard, you will reduce the time that it takes for your payment to be delivered while cutting the costs associated with other methods of payment.

Continue reading…

Posted in E-Commerce & 2Checkout Blog & Payment Options & Newest

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Bill Me Later®

June 20th, 2007, by: sebbe

2Checkout has always tried to bring new and innovative tools and services to our customers/vendors. One of those new and beneficial services given to our vendors, to make the customer’s purchasing experience swift and (like Burger King) to have it their way, is a new payment option called Bill Me Later®.

Continue reading…

Posted in E-Commerce & 2Checkout Blog & Tools and Options & Newest

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2CO’s New Affiliate Program

June 15th, 2007, by: cliff

2CO wants your help designing our new integrated affiliate program.

About a month ago, a 2CO community member started a thread in the forums asking if 2Checkout would consider an integrated affiliate network. It was good timing, because we are. We’re currently researching the possibilities and would love to get some feedback from our suppliers and the public at large.

This is currently a high priority for our developers, so now is a great time to take advantage of this opportunity. The more information you can provide, the better. We’d love to know exactly what you want from a 2CO affiliate program, so no detail is too small.

You can follow the affiliate program discussion in the forums or leave your suggestions as a comment to this post.

We look forward to hearing from you!

Posted in E-Commerce & 2Checkout Blog & Affiliate Programs & Newest

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Reshipping Packages

June 14th, 2007, by: cliff

How can customers without a US shipping address receive products from vendors who only ship to the US?

2Checkout has partnered with Access USA to help international customers purchase products from suppliers who do not ship to their country. Access USA allows international customers to sign up for an account and receive a US street address to enter in their online order. Access USA will receive the goods and forward them to your international address.

Any questions regarding this service or orders shipped using this service should be referred to the Access USA directly.

Click here to learn more about Access USA.

Access USA

Posted in E-Commerce & 2Checkout Blog & Shipping Calculations & Newest

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